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*Money back guarantee applies to the full cost of HELP! Assistance Package orders in which service cannot be fulfilled. HELP! Assistance Package items redeemed through the subscription service may be refunded at the rate of one month’s subscription cost. This is contingent on the customer’s termination of their subscription service upon Tectrome’s™ inability to provide service. Money back guarantee can only be redeemed once per customer.

*Money back guarantee pre-PC component order is non-negotiable. We are legally responsible to allocate your funds properly. Full transparency will be prioritized at every step.

*Money back guarantee does not apply post-PC build. We provide 3 months of free HELP! technical support with every custom build.

*We are not responsible for hardware or software malfunctions at any point. Our services are utilized at your discretion.

*Services may not be provided to appointments booked outside Labette County, Kansas unless formally discussed and agreed upon by both parties. If Tectrome LLC cannot fulfill obligations of service as determined by Tectrome LLC, a refund may be issued.